About Me

Welcome to Smartsales24.com, a freelance consultancy led by Aydin Habibi, specializing in comprehensive CRM and ERP solutions for large organizations across diverse industries. With over 23 years of experience, I am dedicated to empowering businesses to thrive by optimizing their sales, marketing, operations, and financial processes.

At the core of my consultancy is the implementation of CRM and ERP systems, which is essential for driving efficiency and enhancing customer engagement. Holding a master’s degree from the University of York, I bring a deep understanding of the intricate relationships between various business functions. My expertise spans all aspects of business funnels, procedures, and flows, allowing me to deliver tailored solutions that foster growth.

At Smartsales24.com, I focus on:

Sales Strategies: Implementing effective sales processes that improve conversion rates and customer satisfaction.
Marketing Initiatives: Crafting targeted marketing strategies that resonate with your audience and elevate brand awareness.
Operational Efficiency: Streamlining operations to maximize productivity and reduce costs.
Financial Integration: Ensuring seamless financial flows that support strategic decision-making and sustainability.
Concept Development: Formulating innovative ideas that align with your business objectives.
Logical Frameworks: Establishing clear and rational approaches to problem-solving.
Flowchart Design: Visualizing processes to enhance understanding and communication.
Project Management: Leading projects to ensure timely delivery and alignment with business goals.
Product Management: Overseeing product life cycles to maximize value and customer satisfaction.

I pride myself on being a results-oriented consultant, dedicated to optimizing customer journeys and fostering collaboration across departments. Whether you're seeking to implement or refine your CRM and ERP strategies, enhance operational workflows, or develop a cohesive marketing plan, I am here to partner with you on your journey to success.

Connect with me on LinkedIn to explore how I can help your organization achieve its goals.

Experience Recap

With over 23 years in the industry, I have spent the last decade specializing in CRM and ERP systems, driving business growth and operational efficiency across various sectors.

Smartbroker AG (Apr 2024 - Present)

As CRM Director, I oversee the full Salesforce ERP/CRM platform, developing concepts, strategies, and implementations to enhance customer journeys and integrate financial flows.

ZIEGERT Group (Apr 2022 - Mar 2024)

In my role as CRM Head and Senior CRM Project Lead, I managed Microsoft Dynamics CRM systems, focusing on digitalization and integration. I developed strategies and roadmaps for diverse B2B, B2C, and D2C platforms, enhancing sales, marketing, and financial processes.

LLE (Sep 2019 - Aug 2021)

As CRM Team Lead & Admin, I specialized in Salesforce and Microsoft Dynamics CRM management, implementing effective lead and customer journey management strategies.

SSB IND. (Mar 2016 - Jun 2019)

As Head of Sales Strategy, I developed sales strategies across B2C, B2B, D2C, and D2D markets, significantly enhancing market presence and revenue growth.

This diverse experience has equipped me with the expertise to deliver transformative solutions tailored to the needs of large organizations.

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